Privacy Policy
1. Who is responsible for your data
Foxy Family is published by Leadovation SAS, a simplified joint-stock company with a share capital of 1,000 euros, registered with the Versailles Trade and Companies Register under number 539 777 565, with its registered office at 16 rue de la Porte de Fourqueux, 78112 Saint-Germain-en-Laye, France. Leadovation SAS is the controller of your personal data.
Contact for any data-related question: support@leadovation.fr.
As of today, Leadovation SAS has not appointed a Data Protection Officer (DPO).
2. The data we process
We process only the data needed to run the service:
- Account data: email address, first name or name of household members, role (adult/child), profile photo if you add one.
- Content you create: tasks, shopping lists, messages, household information, photos you add.
- Health data: medications tracked, doses recorded, reminders, health progress data. Sensitive data processed on the basis of your explicit consent, never for advertising.
- Technical data: the minimal information needed to operate, synchronize, and secure the service.
- Subscription: your subscription status. Payments are handled by Stripe (web), Apple and Google (in-app purchases). We do not collect or store your card details.
We do not use advertising and we do not track your activity across other apps or websites.
3. Why we process this data and on what basis
- Providing the service: performance of our contract with you.
- Health data and notifications/reminders: your consent, which you can withdraw at any time.
- Security and abuse prevention: our legitimate interest in protecting the service and its users.
- Legal obligations: where the law requires it (for example accounting related to subscriptions).
4. Offline use
Foxy Family works offline: some data is stored locally on your device and synchronized with our servers once the connection is back. Data stored locally stays on your device until it is synchronized or you delete it.
5. Who has access to your data
Your data is not sold. It may be processed by technical providers acting on our behalf:
- Hosting: IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany (shared hosting, European Union).
- Payment: Stripe (web), Apple, Google (in-app purchases).
Members of your household can access the shared household content, which is the very purpose of the service.
6. Where your data is stored
Your data is hosted in the European Union, in Germany, with our host IONOS SE. Should any transfer outside the EU occur through a provider, it would be governed by the safeguards required by the GDPR.
7. How long we keep your data
We keep your data while your household has an active account. After your account is closed, your data is deleted within 30 days, except for accounting records related to your subscription, which we keep for 10 years in accordance with our legal obligations in France.
8. Your rights
Under the GDPR, you have the rights of access, rectification, erasure, restriction and objection, the right to data portability, and the right to withdraw your consent at any time. You can exercise these rights by writing to support@leadovation.fr. You may also lodge a complaint with your supervisory authority (in France, the CNIL, www.cnil.fr).
9. Deleting your account
As of today, deleting your household and its data is done only by email to support@leadovation.fr. There is not yet a self-service deletion option in the app.
10. Children
Foxy Family is designed for family use managed by adults. Children's profiles and related data are created and managed under the responsibility of an adult in the household. We do not direct advertising to children.
11. Security
We implement appropriate technical and organizational measures, including encryption of data in transit, to protect your data. As no system is perfectly secure, we cannot guarantee absolute security.
12. Changes
We may update this policy. In case of a significant change, we will inform you by an appropriate means.